Privacy Policy
Elevate Chiropractic & Performance ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at elevatechiropt.com or interact with our practice.
Information We Collect
Information You Provide
We may collect personal information you voluntarily provide, including:
- Name, email address, and phone number (via contact and intake forms)
- Health-related information provided for scheduling or intake purposes
- Messages or inquiries submitted through our website or contact forms
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type, IP address, and device information
- Pages viewed, time spent on pages, and referring URLs
- Cookie and tracking data (see "Cookies" section below)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule appointments
- Send requested resources, guides, or follow-up communications
- Improve our website and service offerings
- Comply with applicable laws and regulations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Health Information & HIPAA
As a chiropractic practice, we may collect and maintain protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). PHI collected through clinical intake and patient care processes is governed by our separate Notice of Privacy Practices, available in our office. This website Privacy Policy applies to non-clinical website interactions only.
Third-Party Services
We use trusted third-party tools to operate our website and communications. These may include:
- GoHighLevel (GHL) — appointment scheduling, CRM, and email/SMS communications
- Google Analytics / Google Fonts — website analytics and typography
- WordPress / Divi — website hosting and page building
Each third-party service operates under its own privacy policy. We encourage you to review their policies independently.
Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience, analyze site traffic, and remember your preferences. You may disable cookies through your browser settings; however, some site features may not function properly without them.
Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us directly if you have concerns about the security of your information.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it promptly.
Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected with a revised "Last Updated" date at the top of this page. Continued use of our website following any changes constitutes your acceptance of the updated policy.